Community Agent with Spanish
Kraków

Hybrid Working Model

At Cognizant, we are dedicated to help the worlds leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits.

Be Cognizant!

What you will do: 
  • Provide customer support to international customers via phone, email, and chat,
  • Deliver client products, such as analytics and YouTube services, to customers,
  • Collaborate with account managers to deliver efficient and timely service to multiple clients,
  • Work with business development team to expand services and acquire new clients,
  • Develop and implement risk and mitigation plans with project stakeholders,
  • Report performance status and escalate issues to manager as needed,
  • Design and develop web pages for clients within agreed timelines,
  • Design marketing materials and presentations following brand guidelines,
  • Provide information and education to customers, updating trackers and tools as needed,
  • Share knowledge with team members through sessions and participate in organizational activities,
Skills & Experience:
  • University Degree must have  
  • Fluency in English and native Spanish 
  • Good Verbal & Written Communication 
  • Very good MS Office skills (Excel)
Good to have:
  • Experience in End Business Domains and Online/Digital Marketing 
We offer:
  • Opportunity to be part of a global organization focused on development,
  • Open-minded and multinational environment,
  • Training & development opportunities,
  • Professional development and clear career path,
  • Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.

About our Candidate Privacy Statement:https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm.). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

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